How do I get something custom or bespoke made, how long does it take?
Each design can take anywhere from 5 -8 weeks to make. We start by having a quick chat about what you are looking to have made and weather I am a good fit to make that happen for you. Then, depending on the design I source gemstones, or begin design development. Once the design has been approved and I have received at least a 50% deposit the piece will take 3-4 weeks to complete.
Do you ship internationally?
I serve customers around the world via FedEx International Priority. Shipping times vary, depending on the destination country, and take approximately 3–6 business days. All pieces are fully insured during transit time and are subject to all duties and taxes imposed by the destination country.
What is your return policy?
All custom and bespoke pieces are final sale, and not eligible for returns or refunds.
I accepts returns on all other items within two weeks of order delivery for an exchange or credit for the online store or to got towards custom work. All merchandise must be returned in its original packaging and in its original condition. The customer is responsible for all shipping costs.
Do you have a warranty?
If any issues arise in the first year, I will repair your piece free of charge. It is your responsibility to ship and insure your jewelry.